The Changing Face
of HR and Payroll
Traditionally
HR professionals have spent up to seventy percent of their time on
administrative activities, but the pressure is now on for them to focus more on
transformational work and so deliver more to the business. HR departments are
addressing this expectation both through structural changes Payroll
software that
enable them to standardise policies and procedures and through use of
technology.
However
many HR departments have undergone a significant restructure in recent years.
The main drivers for this change are cited as:
The
need to improve services offered to the organisation
Enabling
HR to become a more strategic contributor
Repositioning
HR to fit the wider organisational model.
Reducing
costs
Providing
more responsive customer service
The
Role of Technology
Businesses
see the use of technology as key in effecting this change. Improving the
integration of HR with other core applications is a priority as it allows key
information to be shared and therefore offers added value to the business.
Making HR activities and processes available via the internet is also a major
requirement, as this is a key way of reducing the administrative burden on HR.
Considerations
Some
key questions to ask when considering integrating your Payroll
and HR software systems
could be:
Do
I believe that the flow of Management Information within my business can be
improved?
Do
I know whether management reports can be produce on demand, accurately on any
day?
Can
we accurately calculate the return on investment for an HR software upgrade,
and does it make financial sense?
Does
our current system save us money, enhance our employee satisfaction and
contribute to improved customer satisfaction?
Are
we utilising the human capital in the HR department as effectively as possible?
Does our HR and Payroll reside on different platforms?
Although
HR & Payroll are dependent upon each other, they're completely
different business processes. That's why, even though they ought to reside on
the same platform, they often don't.
Often
companies outsource to a payroll bureau or use modular payroll software. They
may hire a broker to administer benefits and try to perform some of the HR
functions in-house.
The
result? Well - payroll deductions are more often wrong than anyone likes to
admit. Data updates are slow, and vendors of one system frequently don't know
how to work efficiently (or at all) with other vendors. Often such turbulence
results in the company's internal staff working double time in order to ensure
that benefits and payroll "talk" to each other.
Integrating
benefits and payroll on a single, enterprise-level platform, if done properly,
is fast, accurate, and it doesn't require 24/7 supervision.
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